My FTP suddenly times out, disconnects or not giving me any access.

Here are some symptoms may match your situation:
  • If you are using Dreamweaver, Dreamweaver gives the error message "Waiting for Server" followed by "An FTP error occurred - cannot get remote folder info" and then a disconnect notice. Other FTP clients and programs that you try to connect with just timeout and disconnect.
  • You think it should be Communilink problem because you have not modified your own settings since the last time you used FTP successfully.
  • You seem to be being blocked from using FTP.
  • Suddenly you only have access to certain directories in ftp, but not others deeper down the directory trees.
  • Turning Passive Mode on or off makes no difference.
  • From a shell prompt, you can "cd" and navigate through all your directories.
The solutions:
  • Check your personal firewall/security settings (programs like Norton Anti-Virus or Zone Alarm, ) to make sure that they are configured to allow your FTP access.
  • Try turning these programs completely off and retry FTP.Try using FTP from a different computer at your same location.
  • Try using FTP from a different computer at a different location outside your building that gets internet access from a different provider or that is on a different network.
  • Check the connection from your PC to Communilink server.
           Do the test in DOS mode and send the result to
           [email protected] for checking.
          
           ping ftp.yourdomain.com
           tracert ftp.yourdomain.com
Desktop version