Your location:FAQ > Domain Email > Email Client > Common Error Codes
Error Code: 0x800CCC90 or 0x800CCC18

Similar Symptoms:
 
Unable to logon to the server using Distributed Password Authentication.
Account:'mail.yourDomain.', Server: 'mail.yourDomain', Protocol: POP3,
Server Response: '-ERR The AUTH protocol exchange was canceled by the client.',Port: 110, Secure(SSL): NO, Server Error: 0x800ccc90, Error Number: 0x800ccc18
 

Possible Cause:
The Secure Password Authentication is enable in Incoming mail server setting

 
Resolution:
 
Disable the Secure Password Authentication in mail client
 
a) Click Tool
b) Click Accounts
c) Select your email address and click Property
d) Select Server
e) Clear the check box of Secure Password Authentication in Incoming Mail Server

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